WARRANTY

How it Works

Your warranty form should be retained by you at all times. In order to make a claim under this warranty you must return the product to your nearest Bunnings Warehouse with your Bunnings register receipt. Prior to returning your product for warranty please telephone our customer service helpline:

Australia: 1800 069 486

New Zealand: 0508 069 486

To ensure a speedy response please have the model number and date of purchase available. A customer service representative will take your call and answer any questions you may have relating to the warranty policy or procedure.

Please note warranty registration is not required to receive 5 Year Replacement Warranty on Power X Change products.

 

SAFETY WARNING: Ozito Power X Change 18V Power Tool and Garden products are only covered for use by Ozito Power X Change branded batteries and chargers. Use of other brand batteries or power adaptors in conjunction with our tools could potentially cause a failure with both the tool and the battery, and will void the warranty. Ozito will not be liable to any damage caused by misuse of tools and batteries.

Our Promise

The benefits provided under this warranty are in addition to other rights and remedies which are available to you at law.

Our goods come with guarantees that cannot be excluded at law. You are entitled to a replacement or refund for a major failure and for compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure.

Generally you will be responsible for all costs associated with a claim under this warranty, however, where you have suffered any additional direct loss as a result of a defective product you may be able to claim such expenses by contacting our customer service helpline above.